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24hrsDeals is committed to providing products at incredible prices. Your complete satisfaction is our goal.

If you experience any problems, first contact 24hrsDeals for technical support. If a repair or exchange is necessary, you will be e-mailed the service authorization number along with return/packing instructions.

We reserve the right to approve or deny any request for return and/ or cancellation according to our discretion.

Save the original box and packing materials. They are specially designed to protect your unit during transit. If the unit is not shipped in the original shipping box, another box or shipping materials could be used to protect the product. USPS or UPS will not honor insurance claims if the product is not properly packaged.

Shipping and handling costs are non-refundable. Buyer is responsible for return shipping costs. A 15% re-stocking fee will apply for returns or cancellation other than defective product to cover eBay fees, final auction value and PayPal fees.

Damages caused by wear and tear (such as: Damaged Screen, Scratches, Water Damage, etc.), improper packing or shipping by the buyer are not covered by the manufacturer's warranty. Warranty covers only manufacturing defects.

Prior to returning any product for repair or replacement, Buyer must obtain written approval from us. We will not be liable for nor accept any non-conforming products unless it has approved their return in writing. A description of the malfunction or defect shall be enclosed with the product being returned. When products have been returned after the expiration of the warranty period for the particular product, repair or replacement cost will be estimated prior to work commencing, resulting in a new purchase order.

Products must be in the condition you received them and in the original box and/or packaging. Any electronic product that has been opened and/or used cannot be returned unless the unit was received defective. Opened software, music, games, and movies may be exchanged for the same title only.

If we no longer have the item in stock, we will issue a store credit minus the shipping charges.

NOTE: The order must be returned within 30 days from the date the RMA Instructions are issued. If you need additional time please contact us. All returns arriving after the 30th day will be rejected and returned to sender.

RETURN PROCESSING:Once we receive your return package, please allow 1-5 business days for your return to be processed. You will receive an email confirmation when your refund has been processed and credited. Refunds will be credited to the original method of payment. Depending on your bank institution, it may take a few days to post the funds to your credit card account. Original shipping charges are non-refundable.

Please be advised that return shipping and handling is the responsibility of the buyer. We suggest that you track and insure all returns to prevent lost packages. 24hrsDeals is not responsible for lost returned packages.


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